Bought used car. Problem identified during test drive. Sam Swope agreed to fix as a condition of the sale. We were treated VERY poorly. Due to incompetence of Swope mechanics. They misdiagnosed the problem. Replace strut but improperly installed the strut which...Read more
Took my car in four times and had to take it back four times.They are rude and very unprofessional The transmission went out and went out the next day again.They forgot to put the wheel well back in and the car locked up on the expressway took the car in for warranty...Read more
In 2002 we bought a new dodge ram 1500 pick-up we knew that we would have this truck till the end of our lifes .So when we ordered it we had it undercoated to prevent rust . well we have had a tree to fall on it and 2 other accident tell me when we had the vehicle...Read more
Sam swope is a terrible company. their service is poor, their service department is frustrating and they're full of sheet. I made the mistake of purchasing a car there in the past (at swope infiniti in Louisville) and they made more mistakes than I can count....Read more
My son took his Infinity to have it detailed. It was parked outside in a NO protected lot. Someone in the Service Center stold his GPS/Telephone Radio. It was locked. $900 worth of radio gone. Someone opened the door, took the radio, then broke the window, as the glass...Read more
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