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Bought used car. Problem identified during test drive. Sam Swope agreed to fix as a condition of the sale. We were treated VERY poorly. Due to incompetence of Swope mechanics. They misdiagnosed the problem. Replace strut but improperly installed the strut which...
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Anonymous
DR TON

I am no mechanic, but even I know that you cannot install a strut improperly. Sounds like Michael Tires got their money lol.

Anonymous
Mr. Jones

Sounds like Michael Tires saw you coming from a mile away! They always do. I have been taking my car to Swope for years and they do a great job. I have no complaints. Neve...

#426312
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Took my car in four times and had to take it back four times.They are rude and very unprofessional The transmission went out and went out the next day again.They forgot to put the wheel well back in and the car locked up on the expressway took the car in for warranty...
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Anonymous
Anonymous

I can also say that sam swope do not honor there warranty. In the process of taking legal action against them f ing thieves

corp_racism
corp_racism

Well, your problem is not a surprise. My husband worked for Sam Swope in the 'buy here, pay here' department for over 4 years. He would routinely come home and tell me how the...

#387931
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In 2002 we bought a new dodge ram 1500 pick-up we knew that we would have this truck till the end of our lifes .So when we ordered it we had it undercoated to prevent rust . well we have had a tree to fall on it and 2 other accident tell me when we had the vehicle...
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Anonymous
Alq

All Dodge dashes rack and disintegrate. You can buy an aftermarket cover pad fr about $125 at Advance , Auto Zone etc. and it glues right over the old damaged dash and looks ...

Anonymous
christy

I think after ten years,some things like that just wear out.plastic dash boards are the worst.and replacement parts arent usually coated unless you pay more.

#352887
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Sam swope is a terrible company. their service is poor, their service department is frustrating and they're full of sheet. I made the mistake of purchasing a car there in the past (at swope infiniti in Louisville) and they made more mistakes than I can count....
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#274305
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My son took his Infinity to have it detailed. It was parked outside in a NO protected lot. Someone in the Service Center stold his GPS/Telephone Radio. It was locked. $900 worth of radio gone. Someone opened the door, took the radio, then broke the window, as the glass...
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#109449
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